Last updated: 10/04/2026
These Terms & Conditions apply to all services provided by Gianna Vazzana. By booking a session or purchasing a service, you agree to these terms.
We provide coaching and guidance services, including standalone 1:1 sessions, couples sessions, an 8-session programme, and digital resources such as online courses and journals.
Our services are not a substitute for therapy, counselling, medical advice, or any other professional mental health or medical treatment.
You acknowledge that coaching is a collaborative process and that results are not guaranteed. Outcomes depend on your own engagement, circumstances, and application of any tools or insights provided.
You are fully responsible for your own decisions, actions, and results.
By booking a service, you confirm that you are at least 18 years old.
Full payment is required at the time of booking unless otherwise stated.
Bookings are confirmed once payment has been successfully processed.
All prices are listed in GBP (£) and may be updated at any time. This will not affect confirmed bookings.
All online courses are non-refundable due to immediate access upon purchase.
Standalone sessions may be rescheduled with at least 24 hours’ notice at no additional charge.
If you do not attend your session without prior notice (“no-show”), the session will be considered completed and no refund will be issued.
Refunds for the 8-session programme are only available for unused sessions.
If you choose to discontinue the programme, you will be refunded for any remaining unused sessions. Any sessions already delivered are non-refundable.
Couples sessions are designed for communication and coaching support. We do not act as therapists, mediators, or legal advisors and do not take sides.
Both participants agree to engage respectfully and take responsibility for their own participation in the session.
All materials, frameworks, worksheets, and content provided remain the intellectual property of Gianna Vazzana and may not be copied, shared, or distributed without permission.
All personal information shared during sessions is treated as confidential, except where disclosure is required by law (for example, risk of harm).
We are not liable for any decisions, actions, or outcomes resulting from participation in coaching sessions or use of any materials provided.
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
If you have any questions about these Terms & Conditions, please contact:
[email protected]