This website is operated by Gianna Vazzana..
We provide coaching services, including 1:1 sessions, programmes, and digital resources designed to support personal and relational development.

If you have any questions about this policy, you can contact us at:
[email protected]

2. What information we collect

We may collect and process the following information:

• Name

• Email address

• Payment information (processed securely via third-party providers such as Stripe or PayPal — we do not store full payment details)

• Information you share when booking a session or filling out forms

• Communication data (such as emails or messages you send us)

3. How we use your information

We use your information to:

• Provide coaching services and manage your bookings

• Communicate with you about your sessions or purchases

• Send confirmations, updates, or important service information

• Improve our services and client experience

• Comply with legal or financial obligations

We will never sell your personal data.

4. Legal basis for processing (UK GDPR)

We process your personal data under the following legal bases:

• Contract: to deliver the services you have purchased

• Consent: when you opt in to marketing communications

• Legal obligation: for tax or accounting requirements

• Legitimate interest: to improve our services and maintain business operations

5. How your data is stored

Your data is stored securely using trusted third-party platforms (such as booking systems, payment processors, and email providers).
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

6. Sharing your information

We only share your data when necessary to provide our services, such as:

• Payment processors (e.g. Stripe, PayPal)

• Booking systems or scheduling tools

• Email service providers

We do not sell or rent your personal data to third parties.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Withdraw consent for marketing communications

• Object to certain types of processing

To exercise these rights, contact: [email protected]

8. Cookies

This website may use cookies to improve user experience and track website performance. You can choose to disable cookies in your browser settings.

9. Data retention

We retain your personal data only for as long as necessary to provide our services and meet legal obligations.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy, please contact:
[email protected]